Privacy policy

Privacy Policy

KOSMIC Modular Furniture Pvt. Ltd.

Effective Date: July 17, 2026

At KOSMIC Modular Furniture Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kosmicfurniture.com, request quotations, purchase products, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, register an account, or place an order, we may collect:

Full Name
Company Name
Email Address
Phone Number
Billing Address
Shipping Address
GST Number (if applicable)
Payment Information
Order Details

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral Sources
Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide quotations and invoices
Respond to inquiries and customer support requests
Deliver products and services
Improve website performance and user experience
Send order updates and service notifications
Send promotional offers (only with your consent)
Prevent fraud and unauthorized activities
Comply with legal obligations

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Analyze website traffic
Improve website performance
Understand visitor behavior

You may disable cookies through your browser settings, although some website features may not function properly.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only with trusted third parties when necessary, including:

Payment Gateway Providers
Shipping & Logistics Partners
Installation Partners
IT Service Providers
Analytics Providers
Government Authorities (when legally required)

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from:

Unauthorized access
Alteration
Disclosure
Loss
Misuse

While we strive to use commercially acceptable methods to safeguard your information, no online system can guarantee complete security.

6. Payment Security

Online payments are processed through secure third-party payment gateways.

KOSMIC Modular Furniture Pvt. Ltd. does not store your debit card, credit card, UPI PIN, CVV, or banking passwords on its servers.

7. Third-Party Services

Our website may contain links to third-party websites, including:

Payment gateways
Social media platforms
Logistics providers
Google Maps
WhatsApp
Google Analytics

We are not responsible for the privacy practices or content of these external websites.

8. Marketing Communications

With your permission, we may send:

Product updates
New collection launches
Promotional offers
Business announcements
Event invitations

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us.

9. Data Retention

We retain your information only for as long as necessary to:

Complete transactions
Maintain business records
Provide customer support
Meet legal, accounting, and tax requirements

When no longer required, your information will be securely deleted or anonymized.

10. Your Rights

Subject to applicable laws, you may request to:

Access your personal information
Correct inaccurate information
Update your details
Delete your personal information
Withdraw marketing consent
Request a copy of your stored information

To exercise these rights, please contact us using the details below.

11. Children's Privacy

Our products and services are intended for businesses, institutions, and adults.

We do not knowingly collect personal information from children under the age of 18.

12. Changes to this Privacy Policy

KOSMIC Modular Furniture Pvt. Ltd. reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page along with the revised Effective Date.

We encourage users to review this policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us: